Vineyard College offers information about physical, mental, emotional and sexual wellbeing to support you throughout your learning journey.

Please ensure you are registered with a General Practitioner (GP) in your local community. Your GP should be your first contact point for your wellbeing.

In emergency situations where you or others feel you are in danger, you should immediately contact the police by calling 111. For incidents that are not immediate, you can report the incident to the police on 105.

PDF: Five Ways To Wellbeing

General

• For advice on health-related matters (not COVID-19 related), please call the general Healthline number: 0800 611 116, or if COVID-19 related use the COVID-19 Healthline number: 0800 358 5453.

Addiction

• Alcohol and Drug Helpline: for alcohol and drug addiction support, contact 0800 787 797; Māori line: 0800 787 798; Pasifika line: 0800 787 799.

• Gambling Helpline New Zealand: call 0800 654 655 or text 8006.

• Smokefree: need support to stop smoking? www.quitstrong.nz

• The Pasifika helpline number is 0800 787 799

Family Violence

• Family violence help: if you are a victim of family violence or in a relationship that makes you fearful about your own or anyone else's safety, contact the Police immediately.

• Women’s refuge: free national crisis line - 0800 REFUGE or 0800 733 843.

Safe to Talk

• He pai ki te kōrero: Safe to talk is available by calling 0800 044 334 or texting 4334.

Nutrition and Exercise

• The Ministry of Health provides healthy eating and exercising guidelines.

PDF: Eating and Activity Guidelines

PDF: Physical Activity for Mental Wellbeing

Being a Healthy Weight

PDF: Accommodation Support

• 1737 is a free number to call if you need to speak to a trained counsellor.

• The Ministry of Health and the Mental Health Foundation list support services available in times of crisis.

• Lifeline: 0800 543 354 or free text 4357 (HELP).

• Anxiety NZ: runs a free national helpline on 0800 269 4389.

• Depression.org.nz: offers anxiety support and advice: 0800 111 757.

• Suicide Crisis Helpline: 0508 828 865

PDF: Mental Health Helplines

PDF: Explore Your Way to Wellbeing

• What is bullying, harassment and discrimination? They are defined in the ‘Speak Up: Kaua ē patu Wairua’ flyer produced by the Auckland District Health Board.

• WorkSafe New Zealand has produced guidelines on their website to address bullying at work: worksafe.govt.nz

• Bullying Free New Zealand addresses the issue of cyberbullying: bullyingfree.nz

• If you feel you are a victim of discrimination you may contworksafe.govt.nzact the Human Rights Commission: www.hrc.co.nz

PDF: Definitions of Bullying, Harassment and Discrimination

• Victim Support: victims of sexual abuse or family violence may be experiencing a range of emotional and physical reactions following the traumatic event. Victim Support provides support, advocacy and information to people affected by crime and trauma: 0800 842 846.

• Safe to talk: sexual information helpline on issues of consent and harm: call 0800 044 334 or text 4334.

• OUTLine NZ – LGBTIQ+ support: this confidential service has been provided to New Zealand by the LGBTIQ+ community: 0800 688 5463.

• The New Zealand Sexual Health Society Incorporated: offers a list of support providers and a listing of sexual 
health clinics in New Zealand Aotearoa: www.nzshs.org

The Code for learners - Information about the Code for domestic tertiary students or international students.

PDF: Study Complaints | Ngā amuamu tauira

Here you will find our Pastoral Care Report. To read this in full, click here.

Vineyard College has a disputes process to ensure students and stakeholders receive the best and fairest experience possible when studying at Vineyard College.

Our disputes process is available to all students through the Vineyard College Student hub.

In 2023, we received one student complaint. Vineyard College followed our complaints processes and procedures and the complaint was resolved to the satisfaction of all parties.